Your All-Inclusive Cloud Business Phone System

Our hosted phone system is a solution that uses the cloud to move businesses away from expensive, traditional phone lines while delivering a scalable, flexible business phone service. Included is a variety of beneficial features, superior technical support and great customer service.

Affordable

Our VoIP system is a fraction of the cost of most traditional phone systems. Moving to our hosted PBX solution can instantly save you money, increase employee productivity, and improve your customer’s experience. We have options to purchase phones, or to rent them.

 

Reliable

We utilize multiple geo-redundant switch nodes with an Always Active core. There is no on-premises PBX hardware, which are prone to failure. In the event of power failure or internet outage, it is easy to route calls to cell phones or alternate numbers.

 

Easy to Use

Paragon IT keeps it simple. Our friendly team is easy to reach, here to assist you with every aspect of the phone system and is always happy to help. We provide phones that are simple, straight-forward, and that you will enjoy using!

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Business Features

  • Unlimited calling to US and Canada

  • Keep Your Existing Telephone Numbers

  • Connect multiple office and off-site employees under one phone system

  • Auto Attendant virtual receptionist to answer and route calls

  • Company Directory with dial by name

  • Call Queue routing and ring groups

  • Time Based customized greetings / Night Mode

  • Customizable Music-on-Hold

  • Call history and reports

  • Conferencing

  • … And Much More!

User Features

  • Online User Dashboard

  • Voicemail to Email

  • Flexible Call Routing

  • Paging

  • Intercom

  • Personalized Voicemail

  • Mobile App

Operator Console

Optional Features

  • Internet Faxing

  • Business SMS (Texting)

  • Call Recording (Automatic or Manual)

  • Voicemail-To-Email with Transcription

  • Screen Pops for CRM Integration

  • Spam Call Blocking by Nomorobo

Recommended Phones

Paragon IT VoIP service is already compatible and supported by most SIP compliant VoIP phones. We also offer a full range of recommended Yealink business-class phones. They arrive plug-and-play ready – no configuration is needed.

Desk Phones

Yealink T57W
Premium Touch Screen phone for executives and users with heavy call volume

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Yealink T53W

Entry-level phone, well suited for common areas

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Yealink T54W
Mid-level phone, ideal for most users

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Yealink EXP50

Programmable Expansion Module

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Cordless Phones

Yealink W60P
Premium Cordless DECT Phone with Base

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Yealink W59R
Rugged Cordless DECT Phone

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Conference Phones

Yealink CP960

Conference phone for mid to large rooms

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Yealink CP930W

Cordless conference phone

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